Child protection
Safeguarding

Report a Concern

We take all safeguarding concerns seriously. Learn how to report any concerns about the welfare of children in our care.

How to Report

Reporting a Safeguarding Concern

If you have a concern about the welfare or safety of a child in our care, we encourage you to report it immediately. All concerns are taken seriously and handled with the utmost confidentiality.

Emergency Contact

For immediate concerns outside office hours

07803 341529

Email

For non-urgent concerns

[email protected]

What to Report

Please contact us immediately if you observe any of the following:

  • Signs of abuse or neglect
  • Welfare concerns about a child's wellbeing
  • Concerns about staff conduct
  • Whistleblowing concerns
  • Any breach of safeguarding policies
External Contacts

Other Ways to Report

You can also report concerns directly to external authorities if needed

Emergency

If a child is in immediate danger, always call 999

Call 999

NSPCC

National Society for the Prevention of Cruelty to Children

0808 800 5000

24/7 Helpline

Local Authority

Contact your local children's social services

Find Local Services
Our Process

What Happens After You Report

1

Acknowledgement

We will acknowledge your concern within 24 hours and provide a reference number for tracking.

2

Investigation

All concerns are investigated thoroughly by our designated safeguarding lead.

3

Action Taken

Appropriate action will be taken based on findings, which may include internal review or external referral.

4

Feedback

We will provide feedback on the outcome where appropriate, respecting confidentiality.

Confidentiality

We treat all safeguarding concerns with the strictest confidence. Your identity will only be shared with those who need to know for investigation purposes.

  • Your details will not be shared unnecessarily
  • Anonymous reports are also accepted
  • We support whistleblowers under legal protection

Need to Report a Concern?

Our dedicated safeguarding team is available to take your call. Your concern could protect a child from harm.

For immediate danger, always call 999